Process
Four steps, from brief to live.
From an idea to a working site.
Content, structure and design come together before the final checks and launch.
A new website.
What it needs to do.
Who it is for.
Content to include.
- 01
The brief
A form when you sign up. What you do, who buys it, what a visitor should do first — and anywhere to upload a logo, photos or copy you already have.
About ten minutes. Talk it through on a call instead if you would rather.
- 02
The content
Whatever you sent, we use. Whatever is missing — words, images — we make, and send it to you to correct. Nothing is invented: claims come back to you to confirm.
The reason nothing waits on you writing your own website.
- 03
The draft
A staging link you can open and pick apart. 1 on Holding Page, 1 on One Page, 2 on Small Site, 3 on Full Site.
Hosting and SSL are set up alongside it.
- 04
Live
Small Site goes live in 2–3 working days from the brief.
Analytics, Search Console and your Google Business Profile are set up at the same time.
What we need from you: the brief, your logo if you have one, and a reply on the draft. That is the whole list.
Domain and hosting on their own
No call, no wait. It provisions itself.
Buy a domain, hosting or both on their own and it is set up at checkout, usually inside a minute. SSL is ready to use straight away, and any mailboxes you bought are set up alongside it.
If you bring a domain you already own, the secure padlock can take a little longer to appear.
- Search without an account
- No sign-up, no email address, no card to check whether a name is free.
- You are charged when it works
- The card is authorised at checkout and taken once everything is set up. If something fails, the hold is released — there is no refund to chase.
- Nothing is deleted automatically
- A failed payment is reviewed before any service change.
- The domain is in your name
- You are the registrant from the day it is bought. Transferring it away is free and takes about three working days.
- Some things go to a person
- Premium names, transfers in and anything unusual are quoted by hand rather than priced automatically.
- We will never ask for a password
- Not for your account here, not for your old host. Where we need access we ask you to send an invitation you can revoke.
Settings
If you ever need them.
Set up for you when the site goes live. These are here for the day you add your email to a new phone.
Servers are in the United Kingdom.
Mail and DNS
- Nameservers
- Supplied with your hosting account · Supplied with your hosting account
- Incoming mail
- Supplied with your mailbox · IMAP 993 SSL
- Outgoing mail
- Supplied with your mailbox · SMTP 465 SSL
- Data centre
- London, United Kingdom