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Existing sites

Website migration

Moving a site from one host to another. Straightforward moves are free when you host with us.
Website shown: Prism 7 Resourcing

What it is

Migration means the same site, somewhere else. Nothing is redesigned and nothing is rewritten.

Most of the risk is not in the files. It is in DNS, email and certificates — the things attached to the domain rather than to the site.

A straightforward WordPress or static site we move at no charge when you take hosting with us. Anything complicated, we say so before we start rather than halfway through.

Who it is for

  • Renewal quotes that have tripled since the first year.
  • Sites hosted in another country when every customer is in this one.
  • Consolidating several sites scattered across several accounts.
  • Businesses whose hosting is still in a former employee's name.

What is included

  • Full copy of files and database
  • Rebuilt on staging and tested before DNS moves
  • Mailboxes migrated with the site, folders intact
  • SSL issued before the switch rather than after it
  • Your old host left running for a fortnight afterwards

What is not

  • Cancelling your old account. We will not touch it — you do that, once you are satisfied.
  • Moving a site with no backup and no access. There is nothing to copy.
  • Platforms with no usable export. Some hosted builders lock the content in, and we tell you before you pay.

How it runs

4 steps, in this order.

  1. 01

    Check

    We look at the site from the outside and tell you whether it moves cleanly. That part is free and takes about an hour.

  2. 02

    Copy

    Files, database and mailboxes copied to staging on our hosting. Your live site carries on serving visitors the whole time, untouched.

  3. 03

    Test

    You click round the copy on a private link. Forms submitted, pages checked, prices confirmed, before anything at all changes publicly.

  4. 04

    Switch

    DNS changed at a time you choose. Email moves first, because email is the thing people notice within minutes.

Price

Moved with hosting

£10a month

The migration itself is free. You pay for the hosting it lands on, monthly, with no minimum term.

Email only

£75once

up to 5 mailboxes. For mailboxes moving without a website attached.

A straightforward move is free when you take hosting at £10 a month. Email-only migrations are priced separately. Anything unusual is quoted before we begin.

Questions people actually ask

Will my site go down?

Not if it is done in this order. The copy is live and tested before DNS changes, so the switch is a redirection rather than an outage.

What happens to my email?

It moves too, and it moves first. Mailboxes are copied with their folder structure, and we keep the old server reachable while DNS propagates so nothing bounces in the gap.

How long does DNS take to update?

Usually under an hour, occasionally up to twenty-four.

Can you move me off Wix or Squarespace?

The content, yes, but by hand — those platforms do not export a site you can host elsewhere. In practice that is a rebuild rather than a migration, and it is priced as one.

What if something is missing after the move?

The old host stays live for a fortnight precisely so that this is fixable. We copy across whatever turns up missing.

Do you need my current provider's cooperation?

Rarely. Usually we only need your login to their control panel. If they will not release the domain, that is a registrar process and we will walk you through it.